Amazon Japan responds to man’s tweet about his furry online purchase, internet is in love

An adorable tweet and a playful reply from Amazon has the Japanese net talking about both the cat and Amazon’s customer service.

It’s no secret that cats love boxes. Why our feline friends share a universal interest in cubical cardboard, we humans may never know, but if you’re a cat owner and have an empty box lying around your home, chances are you’ll soon find a little furball sleeping in it. Much like @uo_kzm, whose adorable tuxedo cat made himself at home in an empty Amazon box.

The Twitter user captured the moment on camera and shared it on Twitter, jokingly writing, “Bought a cat on Amazon.”

Amazonで猫買った https://t.co/QDl4T9FjoT

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うお㌠ (@uo_kzm) May 23, 2016

Shortly after it was posted, he received a response from Amazon Japan’s official “Help” Twitter account:

@uo_kzm 当サイトをご利用いただきありがとうございます。 お届けした商品についてお困…ねこ!?Σ(´□｀;)ﾆｬｰﾝ と、当サイトではねこ様をお取り扱いしておりませんので、開封後に混入した可能性がございます。 今一度ご確認ください(*´-`).｡oO(…可愛い…) RI

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Amazon Help (@AmazonHelp) May 23, 2016

“Thank you for using Amazon Japan. We understand you’ve had some problem with your… a cat?!Σ(´□｀;) mew
We don’t handle cats here at Amazon, so there is a possibility the cat slipped in after the package was opened. Please verify this matter.(*´-`).｡oO (…so cute…)”

The banter continued with @uo_kzm’s response:

▼ “@AmazonHelp thank you for your reply. This isn’t what’s listed on the delivery slip, so it must have been swapped out when the box was opened. He seems to be really enjoying himself.”

@AmazonHelp お答えいただきありがとうございます。納品書とも違う商品でしたので、恐らく開封時に商品と入れ替わってしまったと思われます。大変気に入っているようです。 https://t.co/1n3hdXcVXI

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うお㌠ (@uo_kzm) May 23, 2016

Unfortunately, it seems as though they don’t do returns for cats…

@uo_kzm 開封時に入れ替わってしまった場合、当サイトでご対応させていただくことができませんので、お客様にて末永く幸せにしてあげてくださいますようお願いいたします(*'-^*) RI

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Amazon Help (@AmazonHelp) May 23, 2016

“As we can’t do anything for goods that have been switched after the package is opened, we wish that he will live happily with you forever. (*’-^*)”

Amazon wasn’t the only one smitten with that big kitten. His box antics have been liked over 10,000 times and retweeted over 13,000! The comments have been rolling in as well:

“This made my day.”

“So cute! He looks just like my cat at home!”

“Was there a scratching post included?”

“So cute! I love him!”

“Nyamazon!”

“What a kind reply! Amazon has some wonderful people, it’s no wonder they’re successful.”

You may not be as lucky to end up with a cuddly ball of fluff in your next Amazon order, but that’s okay. Just make your way over to a cat cafe!

Source and top image: Twitter/ @uo_kzm via My Game News Flash

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